Macbook Pro Camera Settings
If there is a ding that was not there when you brought it in for service, was that fact documented when you picked up the Mac? It'll be a little difficult to prove that later - I would have certainly inspected it thoroughly in the store and brought up any problem. As for the camera, simply launch Photo Booth and take some pics. If it does not work, I'd really take it back and have a talk with them. And yes, they do need to use suction cups to remove the screen (that is the only way to access anything), but they should have cleaned the glass when finished.
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Webcam Settings For Macbook
How Does Webcam Settings For Mac Work
What kind of place did you take it to?
Mactaris is an independent Mac OS software developer for more then 20 years and has four apps on the Mac App Store. Webcam Settings - Quickly customize your webcam's settings while using FaceTime, Photo Booth or Skype on your Mac. Sight Control - A simple and user-friendly OS X application that will give you total control of your Mac's built-in.